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How long have
you been in business?
Does your company provide both commercial and residential services?
Does Hansen Landscape do small projects?
Are you insured?
Is your work
guaranteed?
Are you licensed?
Who does your
work?
Do you subcontract?
How does a project
start?
Are plans necessary
for Hansen Landscape to install my project?
My HOA (Home
Owners Association) requires plans. Do you create landscape
plans?
When can you
start the installation of my project?
How long does
it take to install a project?
How do I pay
you?
Does your company
provide free estimates?
I have a plan,
which is drawn by another company. Will your company quote
an installation cost?
Do you have
references?
Does your company
provide after care of your projects?
What
is my next step?
FAQs
How
long have you been in business?
We have been serving the custom landscape and gardening needs of Bay Area residents for 32 years.
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Does your company provide both commercial and residential services?
Yes, we provide both commercial and residential landscape services and are happy to assist you with designing a project for your home or business to suit your desires, needs and budgets.
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Does Hansen Landscape do small projects?
We are happy to assist you with any project large or small. We have no minimum project size. You'll find we are as happy to assist you with a complete project as we are with smaller needs, including fixing a loose/saggy gate or a broken sprinkler.
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Are
you insured?
Yes, we are insured for two million dollars worth of property damage and liability insurance.
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Is
your work guaranteed?
Yes. Most installation
components such as sprinkler systems and drainage work are
guaranteed for (1) year.Back to Top
Are
you licensed?
Yes, we are licensed with the State of Ca. for contractors.
We are a C-27 Landscape Contractor. This license is the widest
ranged license classification next to a general contractor
in so far as the extent of items we are licensed to install.
We also carry a C-8 Concrete Contractor License.
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Who
does your work?
Most work is done by in house employees. Back to Top
Do
you subcontract?
Some work such as the forming and placement of concrete, we
hire another firm that we trust and have a good working relationship
with. Because they have a dedicated crew to perform this kind
of work, we feel we can give our clients better value for
this work. All work performed by subcontractors under our
contract is the responsibility of Hansen Landscape and applicable
guarantees. Back to Top
Getting started
and the design process
How does a project start?
Please email owner Steve Hansen at hansen.steve@comcast.net and share your project needs with him. Steve will determine next step for your project.
OR
If you would like to learn more about what Hansen Landscape can do for you, we also have available for you to visit our extensive and beautiful 1/2 acre outdoor landscape showyard located in Castro Valley. Please email Steve if you'd like to make an appointment to visit. This visit is a good way to become familiar with us and our work before considering to hire us.
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Is
a scale design necessary for Hansen Landscape to install my
project?
For projects including patios/walks, landscaping and other components such as water features, arbors, a design will most likely be needed. The design fee will be quoted after we see the project and understand the scope of work. When Hansen Landscape is hired to install your project, as we are a design/build firm, we will apply the cost of any design fees toward the installation costs.
Smaller or simpler projects may not require a scale design.
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My
HOA (Home Owners Association) requires a scale design. Do
you create landscape plans?
Yes. Our process can include a scale design that you can submit
to your HOA.
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When
can you start the installation of my project?
After your approval of the proposal to install your project
and our receipt of your deposit, we can normally start a project
within 2-5 weeks.
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How
long does it take to install a project?
Smaller projects consisting of concrete, lawn and/or plant
materials may require only up to 3-4 weeks to complete. Larger
projects also requiring masonry or carpentry, may require
6-12 weeks to complete. Your final proposal will indicate
how long your project will take based on the components you
select.
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How
do I pay you?
We accept personal checks. When you are ready to sign your
installation agreement, we will collect a small down payment
of $1000 or if your project is under $10,000, this deposit
will be 10% of the contract total. For projects lasting several
weeks or more, we will invoice you weekly for only that percentage
of work completed. Shorter term projects will have specified
payments at specified intervals. Deposits, consultation and
design fee credits will be applied toward your final payment.
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Does
your company provide free estimates?
You bet! Please call owner Steve Hansen at 510-773-1003 or email him at hansen.steve@comcast.net
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I
have a plan, which is drawn by another company. Will your
company quote an installation cost?
Possibly. As we are a Design/Build company, most of our projects
are also designed by us. However, depending upon our work
load and your design, we may be able to assist you. What is
important to us if we install your project, is that we (vs
your designer or architect) are granted full control by you
over the design of and the installation methods and material
selections of your sprinkler and drainage systems, and soil
preparations needs. This will also allow us to properly guarantee
these items. Please contact Steve Hansen direct at 510-773-1003
or email him with information regarding your needs to hansen.steve@comcast.net
and he will be happy to assist you. Back to Top
Do
you have references?
Yes. We will be happy to supply you with a list of references
including type of work performed, client name and phone #.
This list also contains trade references and information about
the insurances we carry.Back to Top
View our> Insurance information and references
Does
your company provide after care of your projects?
Yes. Hansen Landscape's division My
Gardener is available to help you with the aftercare of
your new landscape project. Dedicated, knowledgable and English
speaking gardeners (not yardworkers) will show up on the same
day each week to properly care for your new yard. This is
complete care including mow/edge, prune/trim, weeding, debris
pickup, fertilization and minor pest control for Aphids/Whiteflies/fungus's
on your plants. The gardener will also inform you in writing
if there are any improper landscape conditions. You will protect
your landscape investment with regular care from My
Gardener. They can help you with other landscaping too
if the need arises including 2 x's per year replanting of
your annual flowers. My Gardener carries its own C-27 Contractors
License and is regulated by the State with a pesticide applicators
license. Back to Top
What
is my next step?
Please email owner Steve Hansen at hansen.steve@comcast.net and share your project needs with him. Steve will determine next step for your project.
OR
If you would like to learn more about what Hansen Landscape can do for you, we also have available for you to visit our extensive and beautiful 1/2 acre outdoor landscape showyard located in Castro Valley. Please email Steve if you'd like to make an appointment to visit. This visit is a good way to become familiar with us and our work before considering to hire us.
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